You may not reach us over the phone, but you can find many answers to questions you may have about OLEA, below.
If you have a different questions please text or email us to get an answer ASAP.
Frequently Asked Questions about OLEA
Tell me more about OLEA?
We are a unique proposition to modern wellbeing. We take the best principles from massage, physical therapy, personal training, and nature and creatively combine them to help you escape the corporate city and turn inward to facilitate healing from within.
Why do you put so much value on body awareness?
Because statistically, clients get better faster after they can adjust some of the daily movements that started causing discomfort with the time. One can only do that by recognizing which movements they are, and consciously striving to break the habit, be it an exercise, a yoga pose, a desk posture, or a purse-carrying habit. A handful of little changes can result in big improvements and keep the scalpel away.
Do you have any appointments for today?
It is unlikely but possible. You can check it here.
Do you accept walk-ins?
No, please do not stop by the office as you may run into a locked door.
Do you offer regular massage?
It depends on what you consider regular – if the well-marketed cookie-cutter oily back rub is what you are after, we do not offer that. On the other hand, if you are looking for a relaxing massage, Caroline is the best in this field. However, it is non what you have been getting in other massage places.
Do you offer deep tissue?
Sure, however, we do not perform deep work on inhibited muscles because it can be harmful. One needs to know where to press deep and where to stay superficial. Read more about a disappointing deep tissue massage here.
Do you offer couples massage?
No, we do not offer couples massage, we may try to accommodate 2 people at similar times, but we highly recommend booking spa services at a spa. We do offer partner classes you can sign up here.
Do you do full body massage?
No, because our goal is to balance the body, only compensatory muscles get the massage.
What kind of massage do you offer?
Custom. We combine these modalities to provide you with solutions to musculoskeletal problems.
Do you offer spa services?
No, we help people resolve faulty movement patterns in the body, and we feel it would clash with beauty and spa services.
Do you offer longer sessions?
Yes. One of our membership perks is the ability to book a double session. Two single sessions plus a 15-minute bonus resulting in their fusion will get you a 1 hr and 45 minutes session that costs double of a single session.
What are the perks of being a member?
Complimentary full body assessment and action plan
Ability to schedule longer sessions
Discounts on all additional sessions
Discounts for family/friends
Hustle free checkouts
Standing appointment
Why can I not make an appointment online after I filled out an intake form?
We need to enter your account details into our system after we ensure we are a good match. Please allow for at least 1 business day for this process.
Why can I not make an appointment for someone else?
Because we are love helping people who are invested in their healing, you can still purchase a gift certificate for someone you believe needs our help and let them make their appointment.
Why do you not offer sheets like other massage places?
It is easier to integrate movement, stretching, and assessments when you have shorts and a sports bra (if applicable).
What is your disease spread precautions?
We clean all surfaces in between clients. Provide hand sanitizer on every corner and have general cleaning once a week. Our therapists do wear masks. We stagger appointment times to reduce gathering at reception and don’t accept out-of-town clients.
Are your therapists vaccinated?
With all the respect, this information is a personal matter.
I have such and such diagnosis. Can you help?
It is hard to evaluate the body without seeing it. So we welcome you to come in for an initial session or schedule a 3D full-body analysis with Olena online.
Do you accept HSA, FSA, or insurance?
We accept HSA and FSA; however, please call your provider to double-check, as they are not acceptant of us:) As for insurance, it depends on what kind, your insurance provider will be best to answer this question. We do not bill insurance, but we do have a video of how you can get reimbursed here.
Can I schedule with Olena?
Of course. Olena can help you change your belief system, help you understand your body constitution and capabilities, inspire you to transform your life, and make you laugh until the tears come out. She no longer performs massage therapy. You can also meet her for a full body assessment or for one of her corrective exercise classes.
What Does a Corrective Exercise Specialist Do?
A Corrective Exercise Specialist is an expert in human movement assessment. They accurately analyze a client’s movement patterns, identify overactive and underactive muscle groups and compensations. Once the assessment process is over, they create programs that optimize clients’ ability to move, perform exercises correctly, and reduce tissue tension caused by the load put on the body via training.
Can you help get the knot out?
Yes, however, not in one session and not by pressing really hard and deep, because we all have done that at the beginning of our careers to realize that it is not a sustainable solution. Watch our video about knots here.